Welcome to Lanabey - Language Tutoring & Conversation Coaching. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our language tutoring and conversation coaching services.
We collect information that you voluntarily provide to us when registering for our services, booking lessons, or communicating with us. This includes:
We automatically collect certain technical information when you access our platform:
Your personal information is used exclusively for legitimate business purposes related to providing high-quality language tutoring services:
We strictly limit data usage to educational and administrative purposes. Your information will never be used for unauthorized marketing, sold to third parties, or processed for purposes unrelated to your language learning journey.
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the following rights regarding your personal data:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Student records and learning progress data are typically maintained for three years after your last active session to support continuity in your language learning journey. Payment records are retained according to legal requirements for financial documentation.
We may utilize trusted third-party services for payment processing, video conferencing, and educational tools. These partners are contractually bound to protect your data and use it solely for providing services to Lanabey. We conduct due diligence to ensure all third parties maintain appropriate security standards.
If you are located outside our primary operating jurisdiction, your information may be transferred to and processed in countries with different privacy laws. We ensure adequate protection through appropriate safeguards, including standard contractual clauses and adequacy decisions.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our platform, and the updated policy will include a new effective date. Your continued use of our services constitutes acceptance of any modifications.
At Lanabey, we believe that effective language learning requires trust. We are committed to maintaining the highest standards of privacy protection while delivering exceptional tutoring and conversation coaching services. Your personal information is handled with the utmost care and respect.